May 2021 Meeting: Why the Status Quo in Workers’ Comp Will Not Succeed in Attracting the Next Generation
May 2021 Meeting: Why the Status Quo in Workers’ Comp Will Not Succeed in Attracting the Next Generation
Meeting details:
PIW welcomes Dr. Claire Muselman Vice President North American Risk Services. Dr. Muselman will present on- Why the Status Quo in Workers’ Comp Will Not Succeed in Attracting the Next Generation
Dr. Muselman currently serves as the Vice President of the Workers Compensation Center of Excellence at North American Risk Services. Claire has recently obtained her PhD at Drake University focusing her doctoral research around generational difference of employee engagement within the insurance industry. Claire believes the industry can focus on a better experience through emotional intelligence, empathy, and customer centricity, ultimately, making good things happen for people. She is the brainchild behind the first Workers’ Recovery Unit at Continental Western Group and is an Adjunct Professor at Drake University in Des Moines. Claire has a passion for people and is working with numerous industry groups to encourage mentorship and growth in the workers’ compensation insurance space.
Meeting Registration:
Questions?
Contact Jennifer Wolf, Program & Education Committee Chair
with questions about monthly meetings.