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Professional Insurance Women of MN 

Working Toward Professional & Personal Growth

October Meeting
Confrontation and Leadership of Claims

Date: Wednesday, October 11

*Note this meeting is one week sooner than usual

OPEN Meeting


DoubleTree Hotel
1500 Park Place Blvd
St. Louis Park 55416


7:00-7:30AM: Sign-In - Make sure to sign-in before 7:30AM
7:30-8:00AM: Networking and Buffet Breakfast
8:00-9:00AM: Meeting

Cost: $25 per person

More Information:
Claims handling has become much more complex: customer service, claims issues, and claimant co-morbidities have added new demands to the role of the claims representative. Learn how to improve leadership skills, establishing rapport, engage in successful confrontation techniques, and focus on results versus reacting to behavior.

These techniques are aimed at lowering stress and obtaining a great result for the claimant, insured, and the company.


Contact Jennifer Slater, Program & Education Committee Chair 

with questions about monthly meetings.